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Showing posts from June, 2020

Open Invitation to demonstrate telecom/internet services is provided as prescribed by telecom regulations

Open Invitation to demonstrate speed prescribed under QoS BB service regulation is provided Dear Sir It is submitted that am a BSNL subscriber having a BSNL Postpaid Mobile (943428xxxx) connection since July 2003, BSNL Landline Phone (258xxx) since March 2005 and BSNL Broadband (BB) connection since November 2008 in my name. During the past decade and a half I have been a loyal customer always paying bills within due date. But won’t claim am doing something extraordinary because I believe when service has been availed, timely payment is an obligation which I must honour as a customer. However, when I look at the service side, specifically during the past year or so, it has been a continuous downslide on your part. Be it 2G, 3G, LL or BB service, frequent call drops, poor voice quality and non-conforming data speed is all am getting in the name of servic e. Highly unstable and below standard connection speed, combined with high latency ranging between 600-1000ms and packe...