World Consumer Rights Day
CONSUMER RIGHTS ; A LOT REMAINS TO BE DONE Some time ago, one of my neighbour-cum-childhood friend turned distant relative found him landed in a peculiar situation. One of the three strips of tablet he bought for his wife from a very reputed pharma shop at P ort B lair turned out to be empty. The matter was brought to the knowledge of the pharma shop which acknowledged the defect, but declined to accede to his request for replacement or refund. Remedy offered by the pharma shop Blaming the manufacturer, the shopkeeper opined the defective strip would be sent to the company (at mainland) and if company sends a replacement, it would be passed on to the customer. When the need to follow the dose and time schedule as prescribed by doctor was raised, the shopkeeper insisted new set of tablets be purchased against fresh payment. Point to Ponder The consumer being born and brought up in these islands was aware waiting for the mainland based company to respo...