Serendipity : Musings of an Islander

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CALL DROP : BANE FOR A CONSUMER - BOON FOR THE SERVICE PROVIDER TRAI seeks comments from stakeholders on Compensation to the Consumers in the Event of Dropped Calls By Debkumar Bhadra  | Musings of an Islander  | South Andaman The issue of frequent call drops has put telecom subscribers at the receiving end for long. In the absence of suitable safeguard, telecom subscribers are penalized for no fault on its part whereas T elecom S ervice P rovider ( TSP ) who is apparently at fault ends up richer with every instance of a dropped call. It is therefore no surprise that TSP’ s did precious little to resolve the issue in the past and continues to look the other way in the present. However this is not going to last any further since continued inaction on the part of TSP’s had ultimately caught the attention of regulatory authorities. Recently while reviewing the status of mobile connectivity in the country, P rime M inister S hri N arendra...

Term deposit account closed hours before maturity, penalty levied, reverted after customer establishes bank is at fault. Recently got a SMS from my bank informing that the term deposit account I had with the bank is due to mature in a few days and I need to instruct the bank, failing which the instrument would be rolled over for another term. Since I was not in a mood to renew the deposit account, I visited the bank a day prior to the date of maturity, but never did I knew that taking the SMS seriously could land me in a situation described as “ C atch 22 ” in E nglish dictionary. According to Wikipedia, the free encyclopedia, C atch 22 is a paradoxical situation from which an individual cannot escape because of contradictory rules. I will refrain from delving into the historical aspect of the word since there already exist a Wikipedia article which the readers can access following this link . However I would like to narrate my personal experience that will give ...

Central Government issues guidelines safeguarding those who help victims of road accident Sometime in the year 2012 , I got an invite to sign an online petition at C hange.org seeking protection for those few good S amaritans who come to the rescue of victims in a road accident, but end up being victimized at various levels. Building the narrative, the petition referred to a road accident in which a 5 year old boy namely O m G aikwad and his parents A parna and M angesh, after being hit by a bus, cried for over an hour pleading help from bystanders. The entire family, including 5 year old O m, died since none of the bystanders came forward to help them. I could see specifics relating to the incident especially name of the city where the incident occurred was not mentioned, yet I was tempted to believe since this could be anybody’s fate in any city, hence signed the petition. Image indicative of the scene at an accident site The situation has become such that wit...